FAQs

Inflection offers a variety of educational courses and guides to support you through life's most crucial moments of change or transition. Our courses are developed in collaboration with top experts in their respective fields, equipping you to make informed decisions. Some inflection points will also include detailed user reviews.

Many companies are now offering premium Inflection content as an employee benefit, which would offer you unlimited employer-paid access. If you have found Inflection to be helpful, and would like us to contact your Human Resource Benefit team with options, please email us at info@inflectioniq.com Include:

• The name of your employer,
• A quick note about why Inflection is an important resource and,
• if you’d like to be named or remain anonymous.

Inflection has been primarily funded by Jake and Deborah Anderson-Bialis since 2015. At this point, it’s important to remember Inflection is only useful insofar as it endures to help users, and so we must collect revenue to remain sustainable. Our only priority is objectivity and to ensure the integrity of our content, so we refuse to place advertisements on Inflection or accept marketing dollars from third parties, including clinics and doctors. Our only loyalty is to users and they should be our only customers and stakeholders.

We are charging for courses in order to bring you specific new sections regarding new topics, and helpful information for wherever you are in your life.

We understand that some life events create added financial stress. If you’d like to be considered for our financial hardship discount, please email our team at info@inflectioniq.com and we’d be happy to help if you're eligible.

Please include in your emailed request your pre-taxed total household income, your zip code, and a first name.

Yes, you can purchase pre-established bundled courses, or an all-access pass for all courses.

Yes! We accept HSA, FSA, and HRA cards at check-out.

Since Inflection provides comprehensive education for people managing a diagnosis of infertility or menopause, many of our users may qualify to pay for courses with funds from their HSA/FSA/HRA accounts. Classes related to the promotion of general health or classes not required for your own medical treatment (taken to support a friend, etc.) are generally not eligible as qualified medical expenses.

(Note: Please confirm any specific requirements for individual eligibility and reimbursement of your purchase with your benefits coordinator or your tax professional. We will send you a receipt upon check-out. If your plan requires a letter of medical necessity from your physician, you can find a template here.

We’re so confident of the quality of the FertilityIQ courses that we back them up with a 30-day, 100% money back guarantee. If for any reason you are not satisfied with an online lesson or course, contact us within 30 days of purchase and you will be given a full refund, no questions asked. Refunds will be made by the same method as the purchase.

We will ask you to provide truthful data on the following categories:

• Feedback on your doctor, nurse, and clinic
• Summary of your fertility treatment and protocols
• Basic medical and demographic information
• Verification that you saw the doctors you are evaluating

You can access our complete Assessment Guidelines page here, where we outline key things to keep in mind while sharing your experience. If an assessment is submitted that does not adhere to FertilityIQ’s Assessment Guidelines, you may be asked to resubmit or consider modifications.

What is most helpful to new patients is understanding your experience in your own voice. Details and examples are much more helpful than generalities. For example, rather than saying a doctor is “dedicated” it’s more helpful to provide an example, like “Doctor Smith was very dedicated to my care. She would personally call me whenever I had concerns, and even came in after hours to do an ultrasound when I was nervous about cramps following my positive pregnancy test.”

Yes! In fact, our list of urologists is growing, so if you don’t see yours on our site, please write it in and we will be sure to get them added.

At this time, we only add OBGYN’s who have a specialty in infertility. The majority of our assessments focus on Reproductive Endocrinology and fertility specialists. If you’d like your OBGYN to be considered, you may submit an assessment for our review, or email us at info@fertilityiq.com to determine if they would be eligible.

No, at this time assessments are only displayed for physicians.

Our questions were developed with the help of over 50 fertility patients, clinicians from three academic medical centers, and subject matter experts such as psychologists specializing in infertility. We occasionally add or remove questions depending upon feedback from patients and emerging developments in the field. Our goals are to capture as much information as possible during your session, all the while making the process as efficient and painless as possible.

We hate going online and not knowing which perspectives are relatable to us personally. We always want to know, “Is this written by somebody like me? Someone with my same preferences and lifestyle?” Or, in this case, someone with a similar fertility history? By providing some personal information, without identifying yourself by name publicly, your insight will be far more valuable to new patients.

We will accept assessments from any patient who did a consult or work-up with a doctor, all the way through undergoing surgery or medical treatment. We do not require you to have completed your course of treatment with a clinician to write an evaluation. You can make updates in the future as your treatment progresses – just email us at info@fertilityiq.com if you’d like to do so.

People will put a lot of faith in your opinions — they’ll use them to make one of the most important decisions of their lives. To be a trustworthy resource, we need to ensure that assessments are written by real patients, not a doctor’s competitors or a clinic’s marketing staff.

Yes! As long as the doctor is indeed a physician (and not an NP, RN, PA, etc.), you can write in the doctor's and clinic’s name. If it’s indeed a good match for our website, we will get it added to the directory!

We’re looking for any piece of information demonstrating that you were a patient at the clinic you evaluated. Just pick whatever is easiest for you. This could include any of the following, or something similar:

• An e-mail or correspondence from your clinic
• An image of a clinic bill or credit card charge from the clinic
• A screenshot of your patient portal for a clinic
• An image of your protocol sheet with your name on it

Please ensure that your first name, last initial, and the name of the clinic are legible. Feel free to redact other personal or sensitive information. All documents will solely be used for the purpose of confirming that you were a patient. We ask that you do not send anything with unredacted credit card or social security numbers.

Your name, your contact information, and the name of your employer will not appear with your assessment. If, however, you have written details about your experience that are unique to you, there is a chance that your doctor will recognize who you are by reading this description. If you have a unique treatment history, for example 15 rounds of IVF at a small clinic, then your provider might know who is writing.

Our team, comprised of real life people, read every assessment to ensure it meets our Assessment Guidelines, and we're not quite as fast as robots (yet!). In the meantime, check your e-mail to make sure you haven't missed a note from us asking for more info or verification. Please don't re-submit – first time's the charm! We will contact you once your assessment is live.

We mark an assessment as “verified” when we believe we have confirmed that the patient was treated by the doctor and clinic they are assessing. To do this, we ask patients to provide us a document from the clinic that clearly acknowledges they were treated as a patient. This can include a bill from the clinic, copy of a treatment plan, or correspondence. We then hand-review each document and in some circumstances, ask for an additional document. This simply just gives you, the reader, more confidence in the assessment they've provided.

Yes! If your doctor or clinic isn’t displayed in the drop-down portion of the assessment, please use the “write-in” box to tell us who you are reviewing. We will ensure your assessment is linked to the correct doctor.

We are committed to privacy and will never sell your name or contact information. You can see more details in our Privacy Policy.

You can review our Terms of Use here.